Service Designer

Sievo ❤️ Service designers

Are you up for the challenge of bridging the gap between business and engineering with design? We are looking for a passionate service designer, interested in both researching users’ problems and coming up with intuitive solutions, to join our growing design team. Our designers are all about making the Sievo software the best procurement analytics software in the world. No worries if you are new to procurement, as long as you have a previous experience working with B2B customers.

About Sievo

We’re a fast-growing B2B SaaS company from Finland, on a mission to make sense of procurement data. Our software helps global companies like Mars, Levi’s, and Deutsche Telekom turn messy spend data into clear, actionable insights. Each year, we process over 2% of the world’s total spend. Pretty cool, right?

At Sievo, we’re powered by smart and kind people from all over the world. We’re curious by nature and driven by real impact. Our culture is open, supportive, and deeply collaborative.

About the Role

We’re looking for a service designer who’s excited to bridge the gap between business and tech through design. You’ll join a growing in-house design team focused on making Sievo’s software intuitive, human, and genuinely helpful.

You’ll be working across the full design process  from researching user needs to shaping services that solve real problems for global B2B users. Procurement experience isn’t required. What matters is that you’ve worked with B2B customers and enjoy bringing clarity to complexity.

We work with the latest service design research and UX tools including various AI assistants, Figma, Gainsight and Confluence.

What can you expect

You’ll be working with Customers to understand their needs, Product managers to meet business requirements, Designers to workshop new solutions and Engineers to turn your ideas into new services. Spanning from user research strategies to designing intuitive user interfaces, this is a job for a multi-talent willing to make real business impact. You will be allowed to try out your ideas, even the ones that might fail. 

Let us know if you have a burning desire to understand end users’ motivations and come up with creative ways to improve their experience. Sievo is a 'Great place to work' award winner with a competitive compensation package and office located in downtown Helsinki. We work in a hybrid setting where you are expected to join us in the Helsinki office a few times a week.

Do you have experience in

• Previous experience working in a similar designer position

• Experience with both quantitative and qualitative user research tooling

• Understand both the business and development side of things

• Working with users on complex (B2B) software features  

• Engaging with different stakeholders to understand their needs 

• Familiar with prototyping tools, methods and processes from sketches to high fidelity 

• Intuitive UI design that speaks the user’s language while following design guidelines 

• Iterating with developers to create flawless software

What we offer 

• Work with a great product development team supported by a team of designers  

• Work with well-known global clients who are leaders in their fields 

• Great place to work with an international and fast-moving environment that challenges you to exceed and enables you to learn more.

• Freedom and responsibility. We are looking for people who yearn for this freedom, are able to make the most out of it, and are willing to take on the responsibility.

• A growth company setting with supportive co-workers with diverse backgrounds.

• One of the coolest offices in the heart of Helsinki or if you prefer, a flexible hybrid working model. We also provide all essential tools to work remotely.

• Awesome perks including a mobile phone connection, home internet plan, equity program, referral bonus, extensive healthcare and many more!

Does this sounds like your kind of role?

We’d love to hear from you! Please tell us about your strengths and what excites you about this opportunity. Include your CV and, if available, a portfolio or examples of your work. Kindly send your application by 27th August 2025.

For any questions, reach out to ville.tukiainen@sievo.com (Head of Design).

At Sievo, we celebrate and support differences and strive to create a culture where everyone feels valued and included. As an Equal Opportunity Employer, we do not discriminate against any individual in hiring or employment based on gender, gender identity or expression, age, ethnic or national origin, nationality, language, religion or belief, opinion, disability, state of health, sexual orientation, or other personal reasons.