Security & Compliance

Your data security is our priority

Sievo protects your data with advanced encryption, regular audits, enterprise grade security protocols, and responsible use of AI.

 

CONTACT US TO LEARN MORE

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Encryption & Extraction Security

Your data will be encrypted with trusted technology - from extraction through storage. Choose secure on-premise or cloud integration options that fit your needs.

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Access Controls

User authentication includes role-based access, with support for role-based Single Sign-On (SSO).

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Business Continuity & Backups

Sievo ensures business continuity through continuous backups, robust disaster recovery plans, and high uptime SLAs, providing reliable data protection and service availability.

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Privacy & Data Protection

Sievo is committed to customer data privacy and complies with relevant regulations, including GDPR. For more, see our Privacy Policy and Data Protection Agreement.

Compliance

  • Certifications:
    Sievo holds key security certifications, including ISO/IEC 27001 and SOC2 Type II, ensuring that our information security management systems meet internationally recognized standards for protecting client data.

  • Regular Audits and Assessments:
    Sievo conducts regular internal audits and engage independent third-party assessments to ensure our security measures remain effective and up-to-date.

  • Requesting Compliance Information:
    For detailed information on our compliance standards and certifications, please contact us at contact@sievo.com.

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Machine Learning

Sievo's Guiding AI Principles

  • Ethical AI
    Fairness, accountability, and data protection are built into every AI feature you use.

  • Human-Centered AI
    Experts validate critical decisions—you're never left alone with AI recommendations. Sievo also gives you the training and support to use AI effectively.

  • Transparency 
    You always know when you're working with AI, how it functions, what data it uses, and where it has limitations.

Frequently Asked Questions (FAQs)

How is customer data protected?

All data is encrypted at rest and in transit using industry standards (e.g., AES-256, TLS 1.2). Sievo employs firewalls, intrusion prevention systems (IPS), and network segmentation to prevent unauthorized access.

How does Sievo manage risks, vulnerabilities, and security incidents?

Sievo uses a structured risk management process, conducts regular third-party tests and security audits, and maintains a documented incident response plan for detection, containment, eradication, and recovery.

What measures are in place for disaster recovery and business continuity?

Sievo has robust backup procedures, clear recovery objectives, and a comprehensive disaster recovery plan to ensure service availability during major incidents. Definitions of minor vs. major incidents and recovery times are available upon request.

 Is Sievo certified for security standards like ISO 27001 or SOC 2?

Yes, Sievo is ISO 27001 and SOC 2 Type II (EU equivalent) certified, and can provide proof of compliance.

How does Sievo manage user access and authentication?

Sievo supports role-based access control, strong password policies, Single Sign-On (SSO) with providers like Azure AD. Access can be restricted by role, data scope, and geography as needed.

How does Sievo manage third-party vendors and sub-processors?

Sievo ensures that vendors and subprocessors meet security standards and notifies customers of any changes.

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