Data Management Specialist-Customer Operations

Meet Sievo!

We are Sievo – a fast-growing software-as-a-service (B2B SaaS) company from Finland. Our unique superpower is called procurement analytics. We are the global leaders in our space and help our customers understand their own procurement data, make data-driven decisions, reduce emissions, drive supply chain resilience, and beyond! Currently 2% of global GDP is processed by Sievo every year – pretty cool, right?

We serve the world’s largest companies such as Kellogg's, Levi's, and Deutsche Telekom. Our over 400 Sievonians are based in Helsinki, Chicago and Bucharest.

Are you the data enthusiast we are looking for?

We are looking for Data Management Specialist to join our Customer Operations function in Bucharest. As a Data Management Specialist, you would be joining our Process Data Management team where we excel in delivering outstanding spend classification and supplier consolidation services for our clients.

By joining us you will enjoy good vibes with a low hierarchy, which means you will get a great amount of trust and true ownership of your own tasks. If you have a huge desire to learn and continuously develop yourself as well as passion to develop our current practices further, keep reading!

As a Data Management Specialist, you would:

• Managing, troubleshooting, and resolving data classification and supplier parenting customer requests through our support platform.
• Take the initiative to solve possible data-related problems on their own and by cooperating with your teammates, software development teams and/or directly with clients
• Serve as a subject matter expert in data management by actively communicating with clients via email and occasionally participating in client meetings.
• Utilize technical concepts and skills to investigate, analyze, and resolve data issues.
• Proactively identify and address root causes of data issues, ensuring long-term solutions, improvements and maintainability
• Take part in the continuous development of our software and internal best practices to increase the speed and quality of handling and classifying spend data.

What typically gives a good starting point for a Data Management Specialist?

• Experience in a customer support/customer facing role
• You are eager to work with customers and provide support for data-related requests
• Independent working style and taking ownership of what you do, as well as ability to work collaboratively within a team
• Strong analytical and problem-solving skills, ability to prioritize your work effectively, and diligence with routine tasks
• Experience with SQL – you can follow scripts and understand what they do as well as create simple queries
• Ability to get quickly up-to-speed with new software and technologies
• Great communication skills – you are at ease with managing stakeholder communication
• Fluency in English – other language skills are highly appreciated

Bonus that will make your learning curve smoother

• Basic understanding of data visualization tools is an advantage
• Understanding of Procurement/Finance

What awaits you at Sievo

• A hybrid work environment with a great relaxed place to work in Afi Park 1, Bucharest
• A highly international setting with exciting global clients, and a group of great colleagues with diverse backgrounds
• A company culture that challenges you to exceed and enables you to learn
• A caring manager and teammates who will support you and your growth
• Freedom and responsibility - we are looking for people who yearn for this freedom, are able to make the most out of it and are willing to take on the responsibility
• Awesome perks such as private medical subscription, flexible benefits package, Sievo Equity Program, referral bonus, extra 5 days of vacation, and many more!

This is a full-time, entry-level, position that provides a great starting point for your career in Sievo. The salary for this position ranges from 4000 to 5000 RON/net per month. This is a hybrid role, and candidate is expected to be based in Bucharest.

Now we want to hear about you!

To take the first step on this great growth adventure, send us your CV and cover letter through our recruitment system by December 22nd. We are screening applications on an ongoing basis and fill the position as soon as we have found a suitable candidate. So, if we sparked your interest, don’t hesitate to send in your application already today!

If you have further questions about the position, please reach out to Maria Iosif, Team Lead Data Management (maria.iosif@sievo.com).

At Sievo, we celebrate and support differences and strive to create a culture where everyone feels valued and included. As an Equal Opportunity Employer, we do not discriminate against any individual in hiring or employment based on gender, gender identity or expression, age, ethnic or national origin, nationality, language, religion or belief, opinion, disability, state of health, sexual orientation, or other personal reasons.