Meet-the-CS-team Success with sievo
START YOUR LONG TERM SUCCESS WITH SIEVO

Trusted partner for procurement excellence

With 20+ years in procurement analytics and an average customer relationship of 10+ years, Sievo combines innovative technology with world-class service for every client.

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From implementation and onboarding to continuous journey with Sievo, we got you covered!

1.

It starts with discovering 
your needs

We listen to your goals, explore the possibilities, and deliver solutions tailored to your organization using best practices.

2.

We get hands-on with your data

We extract, cleanse, and enrich your data, configuring integrations and reporting to fit your organization.

3.

Your champions are enabled first

Your super user is trained to lead adoption, and end users learn through sessions and self-paced resources.

4.

All your users are covered

Our helpdesk and expert support ensure smooth operations and proactive change management, keeping your application continuously aligned with your evolving needs.

5.

You’re supported every step of the way

Dedicated Account and Customer Success Managers provide ongoing support, regular reviews, and roadmap alignment after launch.

Your own army of procurement analytics experts, always at your side

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Account Manager

Ensures a successful partnership, serving as a dedicated contact for your requests.

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Customer Success Manager

Primary contact for solution development, feedback, ensuring you realize the full value from Sievo.

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Data Management Team

Assures timely data enrichment and maintains seamless categorization processes.

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Modernization & Data Engineering Teams

Delivers new feature rollouts, optimizes your application’s configuration, and ensures robust data integration.

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Solution Support Team

Provides configuration updates and technical support to ensure the application continuously meets your evolving business requirements.

Keeping Your Procurement Strategy on Track

Alignment with your needs is the engine of our partnership. Our review process is designed to turn insights into action and ensure our collaboration always supports your most critical business objectives.

1

Sievo Success Pulse: 
Your operational heartbeat

These frequent, focused meetings tackle day-to-day issues, track support tickets, and introduce new features - ensuring your procurement runs smoothly and your team stays productive.

2

Momentum Reviews: 
Your progress checkpoint

These sessions zoom out to review adoption, measure progress against key objectives, and realign on your priorities - helping you overcome roadblocks and keep strategic initiatives moving forward.

3

Business Reviews: 
Your strategic steering wheel

These in-depth, executive-level meetings focus on big-picture goals, value realization, and future planning to unlock new opportunities and maximize long-term impact for your organization.

Training that fits your needs

Onboarding

Get productive fast with in-app tours that walk you through core tasks, role-based checklists to set up your workspace, kickoff sessions and touchpoints to align goals.

Super User Program

Empower your internal champions with advanced tools, resources, and exclusive training.

Custom Training Journeys

Empower your team with training paths that drive faster adoption and confidence, ensuring every user gets the knowledge they need to succeed.

Sievo Academy

Join live webinars, explore step-by-step tutorials, and earn super user certification through our training platform to progress from basics to advanced analytics.

Check out Sievo Academy

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Building Your Analytics Journey with Sievo

1

Eliminate data chaos & gain instant clarity

Sievo takes the headache out of data by automatically integrating, cleansing, and enriching all your procurement sources - giving you instant, crystal-clear spend visibility and freeing your team to focus on strategy, not spreadsheets.

2

Unlock analytics capabilities

Empower your team to become analytics heroes with Sievo’s intuitive self-service tools and advanced modules - enabling anyone to uncover savings, optimize processes, and deliver real business impact, fast.

3

Drive strategic impact with AI & innovation

Experience the future of procurement with Sievo’s AI-driven insights and conversational analytics - spotting high-value opportunities, accelerating action, and continuously evolving your strategy for maximum competitive advantage.

Proven industry excellence, recognized by key analysts

10+
years customers stay with Sievo on average

NPS 63
post-implementation score on a scale of -100 to 100

20+
years of industry experience

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gartner rating

 

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Procurement Technology Provider Award Procurement Leaders Sievo
SpendMatters Matrix Sievo

Looking for answers to your procurement challenges?

See how Sievo can turn your complex procurement data into clear, actionable insights.

Success Stories Powered by Sievo

Discover how procurement leaders achieve excellence exploring first-hand experiences and customer stories.

Biscuit International Secures €12M Working Capital by Harmonizing Supplier Payment Terms with Sievo

Growth created natural complexity across systems. Sievo brought clarity,..

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Franke Exceeds Its Savings Target with Initiative Management

Franke adopted a centralized procurement platform to eliminate duplicate..

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Grundfos reduces reporting efforts by over 90% with Sievo CO2 Analytics

By linking CO₂ analytics to spend data, Grundfos cut manual reporting to a..

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